Technical issue causes pricing errors at North Island New World stores

1NewsNZ HeraldMonday 19 October 2026 · 2 outlets · 2 reports · updated

In this story Foodstuffs, New World

Photo: 1News (opens in new tab)

A technical fault affecting promotional prices has caused checkout delays and overcharging at Foodstuffs supermarkets. Some stores, including locations in Takapuna and Wellington, have closed, while others have disabled self-checkouts. Foodstuffs says refunds will be issued to affected customers.

How they headlined it

First reported by 1News, Mon 19 Oct, 2:15pm · 2 reports from 2 outlets over 50 minutes
  1. 1News1News

    Pricing issue disrupts New World supermarkets across North Island (opens in new tab)

  2. NZ HeraldNZ Herald

    ‘Pricing issue’ affecting several New World supermarkets, some forced to close (opens in new tab)