Ticketing glitch causes delays at Auckland Laneway Festival

NZ HeraldRNZThursday 6 February 2025 · 2 outlets · 2 reports · updated

In this story Olivia Dean, Ticketek

Photo: NZ Herald (opens in new tab)

Thousands of concert-goers at Western Springs faced long queues due to a malfunction with the Ticketek app. Attendees reported widespread faults when attempting to access their tickets, leading to frustration as people remained stuck outside the festival gates.

How they headlined it

First reported by NZ Herald, Thu 6 Feb 2025, 3:38pm · 2 reports from 2 outlets over 75 minutes
  1. NZ HeraldNZ Herald

    Auckland’s Laneway Festival ticket glitch frustrates thousands at Western Springs (opens in new tab)

  2. RNZRNZ

    'Hours and still stuck outside' - Ticket chaos at Laneway music festival (opens in new tab)