Mother and baby stranded after British Airways ticket error

Saturday 5 September 2026 · 2 outlets · 2 reports · updated Sat 5 Sep, 12:08pm

Fleur Lonsdale and her one-year-old son were prevented from boarding a flight to Geneva at Auckland Airport in late May. The airline admitted to a mistake regarding her ticket, leaving the pair stranded during their trip to Europe.

How they headlined it

9:09am12:08pm

1. Otago Daily TimesSat 5 Sep, 9:09am

   Mum left stranded with baby after airline refuses boarding for mistake it admits (opens in new tab)

2. NZ HeraldSat 5 Sep, 12:08pm

   Mum left stranded with baby after British Airways refuses boarding for mistake it admits (opens in new tab)