Woolworths apologises after sending $15 voucher emails to 500,000 members

Thursday 3 July 2025 · 2 outlets · 2 reports · updated Thu 3 Jul 2025, 3:15pm

In this story Air New Zealand, Woolworths New Zealand, ASB

Around 500,000 Everyday Rewards members mistakenly received emails claiming they had a $15 voucher to spend. The messages were intended only for a small number of new members, but were sent much more widely due to human error.

How they headlined it

1:46pm3:15pm

1. 1NewsThu 3 Jul 2025, 1:46pm

   Half a million Woolworths loyalty members advised of $15 voucher in error (opens in new tab)

2. StuffThu 3 Jul 2025, 3:15pm

   Woolworths apologises after 500,000 people mistakenly advised of $15 voucher (opens in new tab)