NZ Post technical issues disrupt online services and parcel tracking
Saturday 12 September 2026 · 2 outlets · 2 reports · updated In this story NZ Post
NZ Post is experiencing technical difficulties affecting its website, postcode finder, and shipping label tools. The outage impacts both businesses and individual customers attempting to manage or track packages. The company is currently working to restore these online services.
Key facts
3 facts
- NZ Post technical outage occurred on Saturday, 11 September 2026
- Affected services include website, parcel tracking, shipping label creation, and postcode finder
- The cause of the technical issues is currently unknown
The full story
1 min read · 2 outlets
NZ Post is experiencing technical issues that have disrupted several online services. The outage affects the company website, parcel tracking, postcode finder, and the creation of shipping labels.
These disruptions impact tools used by both everyday customers and businesses to manage and track packages. The company stated on Saturday morning that its teams were investigating the cause and working to restore access as quickly as possible.
“We sincerely apologise for any inconvenience this may cause you or your customers, and we appreciate your patience while we work through this,” NZ Post said. The postal service has not yet disclosed the cause of the problems or when services will return to normal.
NZ Post has promised to provide a further update once the issue is resolved.
Compiled from reports by Stuff and NZ Herald.