Ikea closes customer support centre following delivery and payment issues

Thursday 18 December 2025 · 5 outlets · 3 reports · updated Thu 18 Dec 2025, 7:01pm

In this story IKEA

Ikea has paused its customer support services for the remainder of the week. The retailer is focusing staff on resolving outstanding cases, rebooking orders, and addressing reported delivery delays and payment errors following its recent opening.

How they headlined it

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1. Stuff via RNZThu 18 Dec 2025, 5:34pm

   Ikea shuts down customer support centre in wake of delivery woes (opens in new tab)

   Also on RNZ (opens in new tab), 1News (opens in new tab)

2. NZ HeraldThu 18 Dec 2025, 6:06pm

   Ikea shuts customer support centre after delivery woes (opens in new tab)

3. Otago Daily TimesThu 18 Dec 2025, 7:01pm

   IKEA shuts down customer support centre after delivery woes (opens in new tab)