ACC review finds poor workplace culture and high-risk hiring practices

Thursday 4 September 2025 · 4 outlets · 3 reports · updated Thu 4 Sep 2025, 5:35pm

In this story ACC

An independent review of ACC has identified a gossipy culture, low trust in complaints processes, and high-risk hiring practices. The investigation, which involved approximately 700 staff members, also highlighted significant pressure on frontline workers and inconsistent leadership behaviour.

How they headlined it

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1. StuffThu 4 Sep 2025, 1:31pm

   'We have fallen short': ACC's apology to staff as major review findings revealed (opens in new tab)

2. The Press via The PostThu 4 Sep 2025, 4:05pm

   Frontline strain and leadership gaps flagged at ACC (opens in new tab)

3. NZ HeraldThu 4 Sep 2025, 5:35pm

   ACC review finds ‘gossipy’ culture and ‘very high-risk’ hiring practices (opens in new tab)

   Also on RNZ (opens in new tab)