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Jetstar fined $2.25 million for misleading customers about compensation

RNZ1NewsOtago Daily TimesMonday 1 September 2025 · 3 outlets · 3 reports · updated

In this story Jetstar, Qantas

Photo: RNZ (opens in new tab)

Jetstar has been fined $2.25 million in the Auckland District Court for misleading passengers regarding compensation rights. The airline faced over 20 charges related to how it communicated entitlements following flight delays or cancellations within its control.

How they headlined it

First reported by RNZ, Mon 1 Sep 2025, 9:39am · 3 reports from 3 outlets over 2 minutes
  1. RNZRNZ

    Jetstar fined more than $2 million for misleading customers over compensation (opens in new tab)

  2. 1News1News

    Jetstar fined $2.25 million for misleading NZ customers (opens in new tab)

  3. Otago Daily TimesOtago Daily Times

    Jetstar fined over $2m for misleading customers (opens in new tab)