ACC to use artificial intelligence for long-term claimants

RNZOtago Daily TimesMonday 17 November 2025 · 2 outlets · 2 reports · updated

In this story ACC

Photo: RNZ (opens in new tab)

ACC plans to use artificial intelligence to help determine which long-term claimants should return to work. This decision follows instructions from the minister to reduce the pool of approximately 25,000 people receiving compensation for a year or more. An advocate has described the move as shocking.

How they headlined it

First reported by RNZ, Mon 17 Nov 2025, 11:01am · 2 reports from 2 outlets over 46 minutes
  1. RNZRNZ

    ACC's use of AI to help decide who gets help shocks advocate (opens in new tab)

  2. Otago Daily TimesOtago Daily Times

    ACC using AI to help decide who goes back to work (opens in new tab)