Mackenzie District Council to introduce user-pays system at five toilet facilities

The Mackenzie District Council has voted to implement a user-pays system at five public toilet facilities as part of a district-wide strategy. This move aims to reduce the infrastructure burden on local ratepayers following reports of visitors avoiding paid toilets and leaving messes.
Key facts
4 facts
- The council approved a user-pays system for five facilities and electronic donation technology



- Annual toilet operating costs are $800,000 against $80,000 in revenue



- Existing user-pays rates are $1.50 for electronic payments and $2 for coins



- The council has $2.5 million in funding from the Ministry of Business, Innovation and Employment for these upgrades

The full story
1 min read · 3 outlets
The Mackenzie District Council has approved a new toilet strategy that will introduce user-pays systems at five public facilities. This decision follows a report presented by general manager Matthew Lanyon regarding high maintenance costs and the disproportionate impact of tourist infrastructure on local ratepayers.![]()
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The proposed user-pays sites include facilities on Fairlie’s Main Street, Burkes Pass, Lakeside Drive in Tekapo, and Twizel’s main centre. A pilot program for user-pays facilities will also be proposed for the Lake Pukaki site on Meridian Energy land.![]()
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To assist with costs, the council approved electronic donation technology using QR codes for district public facilities and freedom campgrounds. Mayor Scott Aronsen described the move as "history making stuff".![]()
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The district's toilets see approximately 900,000 users annually, generating $80,000 in revenue against $800,000 in operating costs. Mayor Aronsen noted that current user-pays toilets have faced issues such as people avoiding them to use free facilities, tourists entering cafes without purchasing anything, and human waste being left behind toilets.![]()
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Where reports differ
Compiled from reports by The Press, Stuff and 1News.
How they headlined it
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The Press via RNZVisitors avoiding Mackenzie District paid toilets, leaving mess for council (opens in new tab)
Also on NZ Herald (opens in new tab)
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Stuff'History making': More user-pays loos for the Mackenzie (opens in new tab)
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1News'History making': More user-pays toilets for the Mackenzie (opens in new tab)