Mackenzie District Council to introduce user-pays system at five toilet facilities

The PressNZ HeraldStuff1NewsTuesday 29 September 2026 · 4 outlets · 4 reports · updated
Photo: 1News (opens in new tab)

The Mackenzie District Council has voted to implement a user-pays system at five public toilet facilities as part of a district-wide strategy. This move aims to reduce the infrastructure burden on local ratepayers following reports of visitors avoiding paid toilets and leaving messes.

Key facts

4 facts
  • The council approved a user-pays system for five facilities and electronic donation technologyThe PressStuff1News
  • Annual toilet operating costs are $800,000 against $80,000 in revenueThe PressStuff1News
  • Existing user-pays rates are $1.50 for electronic payments and $2 for coinsThe PressStuff1News
  • The council has $2.5 million in funding from the Ministry of Business, Innovation and Employment for these upgradesThe Press

The full story

1 min read · 3 outlets

The Mackenzie District Council has approved a new toilet strategy that will introduce user-pays systems at five public facilities. This decision follows a report presented by general manager Matthew Lanyon regarding high maintenance costs and the disproportionate impact of tourist infrastructure on local ratepayers.The PressStuff1News

The proposed user-pays sites include facilities on Fairlie’s Main Street, Burkes Pass, Lakeside Drive in Tekapo, and Twizel’s main centre. A pilot program for user-pays facilities will also be proposed for the Lake Pukaki site on Meridian Energy land.The PressStuff1News

To assist with costs, the council approved electronic donation technology using QR codes for district public facilities and freedom campgrounds. Mayor Scott Aronsen described the move as "history making stuff".The PressStuff1News

The district's toilets see approximately 900,000 users annually, generating $80,000 in revenue against $800,000 in operating costs. Mayor Aronsen noted that current user-pays toilets have faced issues such as people avoiding them to use free facilities, tourists entering cafes without purchasing anything, and human waste being left behind toilets.The PressStuff1News

Where reports differ

  • One report specifies the Pukaki toilets are one of three existing user-pays sites, while others list them as a proposed pilot siteThe Press

Compiled from reports by The Press, Stuff and 1News.

How they headlined it

First reported by The Press, Tue 29 Sep, 9:18am · 4 reports from 3 outlets over 7 hours
  1. The PressThe Press via RNZ

    Visitors avoiding Mackenzie District paid toilets, leaving mess for council (opens in new tab)

    Also on NZ Herald (opens in new tab)

  2. StuffStuff

    'History making': More user-pays loos for the Mackenzie (opens in new tab)

  3. 1News1News

    'History making': More user-pays toilets for the Mackenzie (opens in new tab)