Airbus A320 software issue flight disruption

The story so far

Air New Zealand and Jetstar grounded their Airbus A320neo aircraft after a global software issue, which may involve solar radiation affecting flight controls.^{29 Nov 2025} The software recall affected about 6,000 aircraft worldwide and caused multiple flight cancellations and disruptions for travellers.^{29, 30 Nov 2025} New Zealand travellers faced queues of up to six hours, and some passengers missed family events.^{29 Nov 2025} Air New Zealand was cleared to temporarily resume flights with its A320 fleet, and it recorded 27 flight cancellations.^{29, 30 Nov 2025}

Latest

Air New Zealand's A320 fleet is returning to normal operations, and Jetstar has completed software updates on its New Zealand-based A320 aircraft.^{30 Nov 2025}

Key moments

1. 29 Nov 2025Air New Zealand and Jetstar ground Airbus A320neo aircraft over a global software issue.
2. 29 Nov 2025Air New Zealand is cleared to temporarily resume flights with its A320 fleet.
3. 29 Nov 2025Travellers face cancellations and queues of up to six hours.
4. 30 Nov 2025Air New Zealand records 27 flight cancellations linked to the global software recall.
5. 30 Nov 2025Air New Zealand's A320 fleet returns to normal operations.
6. 30 Nov 2025Jetstar completes software updates on its New Zealand-based A320 aircraft.

Written from the stories below; each sentence links to its sources.