Commerce Commission files criminal charges against HelloFresh New Zealand

Tuesday 11 March 2025 · 5 outlets · 5 reports · updated Tue 11 Mar 2025, 3:46pm

In this story Commerce Commission, Consumer NZ, Anne Callinan

The Commerce Commission has filed criminal charges against HelloFresh New Zealand for allegedly breaching the Fair Trading Act. The regulator claims the company misled former customers during cold calls by failing to clarify that accepting discount vouchers would reactivate their subscriptions.

How they headlined it

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1. StuffTue 11 Mar 2025, 6:36am

   Criminal charges filed against HelloFresh meal kits (opens in new tab)

2. 1NewsTue 11 Mar 2025, 8:36am

   Criminal charges filed against HelloFresh NZ (opens in new tab)

   • HelloFresh charges: Beware the 'subscription trap' (opens in new tab) Tue 11 Mar 2025, 3:46pm
3. NZ HeraldTue 11 Mar 2025, 8:46am

   Criminal charges filed against HelloFresh (opens in new tab)

   Also on RNZ (opens in new tab), Otago Daily Times (opens in new tab)

4. RNZTue 11 Mar 2025, 12:41pm

   HelloFresh charges spark subscription warning (opens in new tab)