Lower North Island internet outage

3 stories · since June 2025 Quiet since 9 Jun 2025

Photo: NZ Herald (opens in new tab) · Human error caused widespread internet outage in lower North Island

The story so far

A Chorus core ethernet router fault caused a widespread internet outage across the lower North Island on a Friday morning.6 Jun 2025 The outage was caused by human error during planned works and affected areas including Wellington, Kapiti, Hutt Valley, Palmerston North and Napier, lasting more than an hour before services were restored.6 Jun 2025 Separately, the Royal Australian Navy ship HMAS Canberra accidentally caused internet and radio outages in parts of the North and South Islands while sailing along the New Zealand coast towards Wellington.7 Jun 2025 Navigation radar interference from the warship affected 5 GHz wireless access points, disrupting mobile internet access in Taranaki and Marlborough last week.9 Jun 2025

Latest

Prime Minister Christopher Luxon said Judith Collins will look into how the HMAS Canberra disruption occurred.9 Jun 2025

What's next

Judith Collins will look into how the warship incident occurred.9 Jun 2025

Key moments

  1. Chorus router fault, blamed on human error, cuts lower North Island internet
  2. HMAS Canberra accidentally causes internet and radio outages along NZ coast
  3. Navigation radar interference disrupts wireless access points in Taranaki and Marlborough
  4. Luxon says Judith Collins will investigate the warship disruption

Written from the stories below; each sentence links to its sources.

All stories

June 2025

Coverage

  • RNZRNZ3
  • 1News1News3
  • NZ HeraldNZ Herald3
  • Otago Daily TimesOtago Daily Times2
  • The PostThe Post1
  • StuffStuff1