Tower Insurance fined $7 million for misleading customers

Tuesday 9 December 2025 · 4 outlets · 4 reports · updated Tue 9 Dec 2025, 8:53pm

In this story High Court, Financial Markets Authority

The High Court has ordered Tower Insurance to pay a $7 million penalty for overcharging more than 61,000 customers over a decade. The company failed to apply advertised multi-policy discounts, resulting in overcharges of approximately $11 million. Tower has already repaid more than $11.7 million to affected customers.

How they headlined it

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1. 1NewsTue 9 Dec 2025, 3:03pm

   Tower ordered to pay $7 million penalty for misleading customers (opens in new tab)

2. NZ HeraldTue 9 Dec 2025, 3:44pm

   Tower Insurance fined $7m for misleading multi policy discount claims (opens in new tab)

3. RNZTue 9 Dec 2025, 4:42pm

   Tower Insurance penalised $7m for a decade of overcharging (opens in new tab)

4. Otago Daily TimesTue 9 Dec 2025, 8:53pm

   Tower Insurance fined $7m after overcharging for a decade (opens in new tab)